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Kotak Credit Card Safe Usage Tips
Credit Card Safe Usage Tips
The customer should make sure at the time of receiving the Kotak Mahindra bank credit card, the welcome kit is in a sealed condition, otherwise he should call the customer care immediately.
The customer should immediately sign on the reverse of the Kotak Mahindra bank credit card.
The Kotak credit cards should be treated carefully as we care for our cash.
The loss of credit card should be immediately reported to the customer care of the bank.
The customer should make sure that the card is swiped only in his presence.
The mobile number of the customer should be updated and registered with the bank for instant transaction alerts.
The customer should inform any change of address or contact detail to the bank immediately.
If the customer notice any unrecognized transaction in his statement he should report it immediately to the Kotak customer care.
The customer should get himself registered to generate OTP (online transaction password) Through Verified by Visa (VBV) or Master Card Secure Code (MCSC) to obtain an extra safety layer in transactions. This code is in fact currently mandatory for carrying out any online transaction.
The customer should cut the card into four pieces before disposing it when the card is renewed/upgraded or cancelled.
The customer should get his card replaced if he has used the card in a country where the incidence of credit card fraud is high, if he is applying for a credit card he just needs to call up the Kotak customer care.
The customer should not handover his Kotak credit cards to anyone, even if the person claims to represent the bank.
The customer should not disclose his card number, expiry date and CVV number to anybody.
The customer should avoid using the Kotak credit cards on unsecure or unknown websites.
The cardholder must never write the card PIN on the card or on any other documents which are carried with the card.
The customer should not give a photocopy of the front and backside of the credit card, to anybody for any reason even if he is applying for a new credit card.
The customer should never access his account through Internet Banking using any public computers like those at cyber cafes.
The customer should never use the credit card on any unsecured websites which does not reflect a lock symbol. The lock icon indicates that the website is secured and is also applying an encryption technology for transmitting the sensitive data.
The customer should never fall victim to the mass emails or SMS bulks which ask for the credit card details.
The customer should never respond to any mails which asks for his personal details and is offering attractive schemes from any unknown callers. The customer should know that Kotak Mahindra Bank will never ask their customer to share the personal banking details.